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Autonomous Rides Are Arriving On Uber With Waymo In Arizona

By on October 26, 2023 0 142Views

Your next Uber ride may be in a fully autonomous Waymo vehicle.

Starting today in Phoenix, customers who request a ride on the Uber app may be able to catch a ride with the Waymo Driver, through our partnership with Waymo.

When matched with a Waymo vehicle on Uber, riders can experience a fully autonomous ride, with no human driver behind the wheel:

How to ride with an Autonomous Vehicle

Starting today in Metro Phoenix, riders who request an UberX, Uber Green, Uber Comfort, or Uber Comfort Electric may be matched with a Waymo vehicle if the route is part of Waymo’s newly expanded operating territory—which includes Sky Harbor International Airport’s 24th St and 44th St SkyTrain locations—and a dedicated Waymo vehicle is available.

Update your Ride Preferences

Uber customers in Phoenix who are excited about riding in an autonomous vehicle (AV) can increase their chances of being matched with an AV by opting in via the Ride Preferences section of their Uber app under Settings.

Before a nearby Waymo vehicle is dispatched to a customer, we’ll first give them the option to accept the ride or find another. Once the Waymo vehicle arrives, riders will be able to unlock the vehicle and start the trip, all from the Uber app. If assistance is needed at any time, riders will have access to 24/7 customer support, accessible in both the Uber app and inside the Waymo vehicle.

Uber is committed to becoming a zero-emissions mobility platform by 2040. By helping to match riders with electric vehicles, like Waymo’s all-electric Jaguar I-PACE, we can help cut gas use, emissions per passenger, and make greener transportation options more accessible.

Uber feels that today is an important step in their journey to bring safe, reliable autonomous driving technology to the Uber platform.