Community Assistance Program Hiring Event Set for March 

Do you want to make a different in the community? Now is the time!

The Phoenix Fire Department will hold a unique hiring event throughout the month of March for its Community Assistance Program. The department is looking to fill a variety of open positions that include Casework II and Caseworker III positions.

The Community Assistance Program is a group of dedicated, professionally trained adults who provide 24-hour on-scene crisis intervention and or victims assistance services to the citizens of the Greater Phoenix area. The CAP units provide services 24 hours a day, 365 days a year and respond from fire stations throughout the greater Phoenix area. The units work in partnership with the Phoenix Fire and Police Departments and social service agencies.

Behavioral Health Caseworkers will work with a Peer Support Specialist partner to assist those who are experiencing a behavioral health crisis or substance use crisis.  These teams connect individuals to services, provide transportation to services, and conduct outreach to community members in need.

Crisis Response Caseworkers work on a team of two and are dispatched as a co-response unit with Fire and Police personnel on traumatic incidents.  Types of calls include unexpected deaths, natural deaths, house fires, and crime related traumas.  The Caseworkers provide on-scene crisis stabilization, education on fire and police investigations, grief support, resources, and referrals.

Caseworker III positions provide supervision of Caseworker IIs and Peer Support Specialist. CAP has several Caseworker III positions which act as a dispatcher for behavioral health units.

These jobs offer career growth opportunities with professional development, excellent benefits, and competitive salaries. City of Phoenix employees enjoy 12.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days, low-cost health plans, wellness incentives and a pension program.

Job seekers can learn more about these positions and employment with the City of Phoenix by visiting Phoenix.gov/Jobs. When on that webpage, click “Current Job Openings – Perspective Employees” and then search for “Community Assistance Program.” Questions can also be directed to the Human Resources Department at 602-495-5700.

Individuals interested in these positions must apply through the City of Phoenix website beginning February 24, 2023 through March 28, 2023.  Applicants who meet the minimum requirements for the position will be contacted to schedule an interview.  Interviews will be held weekly starting on  Thursday, March 2, 2023.

Applicants must have an appointment to participate in the interview process.  Details on the location and time of interviews will be provided to individuals when they are contacted. For details on the minimum requirements for the position please visit the City of Phoenix website.